provides service, repairs and general technical support for all our product lines. For software and firmware to MFM 2000 and MFM 3000 there is a service and support agreement free of charge for the first 12 months and renewable for an extra charge.

Instrument operation is described in the manual provided with each instrument. Combinova´s own manuals are also available for download from our website.

We are working towards compiling answers to common questions in the FAQ section for each product. These will be available in the near future.

We also provide an instrument calibration service for the MFM, EFM, FD and Power Analyzer products. Our calibrations are traceable to international standards and we provide a test protocol and certificate with each calibration.

If you need technical support, a quotation for repair or calibration, or have questions about instrument applications you can contact us by e-mail via:

support@combinova.se

For repair and/or calibration services you should send your instruments together with your order and return shipping information to:

Combinova AB
Domkraftsvägen 1
S-197 40Bro
Sweden

Service and support agreement for firmware and software for MFM 2000 and MFM 3000

If you need assistance related to firmware or software or if you or related to ICNIRP or any standard that is included in your firmware you are welcome to send your question by e-mail to support@combinova.se.

In the e-mail we need the following information to be able to smoothly attend your problem:

• Company name
• Company address
• Contac person
• Telephone number
• e-mail address
• Serial number of the instrument (you will find on the sticker in the bottom of the instrument)

This page was updated 2009-04-27